eSub Teach App Center

Welcome to WeSub Teach Support

Thank you for using the WeSub Teach App. We're committed to helping substitute teachers and childcare professionals have a smooth and successful experience. If you need assistance, we're here to help.

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Frequently Asked Questions

 

How do I create an account?

Download the WeSub Teach App from the App Store or Google Play and follow the prompts to register. You'll need to provide your contact information and complete any required onboarding steps.

 

I forgot my password. What should I do?

Select "Forgot Password" on the login screen and follow the instructions sent to your email address to reset your password.

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How do I accept available assignments?

Once logged in, navigate to the Available Jobs section. Browse open assignments and tap Accept to confirm the opportunities that fit your schedule.

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How do I update my profile information?

Go to Profile within the app to update your contact details, availability, certifications, and preferences.

Why am I not seeing available assignments?

Assignments are based on your qualifications, availability, location, and current demand. Make sure your profile is complete and your availability is up to date.

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How do I cancel an accepted assignment?

If you need to cancel an assignment, please do so as soon as possible through the app. Excessive cancellations may impact future assignment opportunities.

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How do I update my availability?

Open the Availability section of your profile and adjust your schedule to reflect the days and times you are available to work.

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Technical Support

If you're experiencing technical issues, try the following:

• Ensure you have the latest version of the app installed.

• Close and reopen the application.

• Restart your device.

• Check your internet connection.

• Log out and log back into your account.

If the issue persists, please contact our support team.

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Contact Support

Need additional help? Our team is happy to assist you.

Email: us@wesubteach.com

Please include the following information when contacting us:

• Your full name

• The email address associated with your account

• The type of device you are using (iPhone or Android)

• A description of the issue

• Screenshots, if applicable

Our goal is to respond to support requests within 1–2 business days.

Feedback and Suggestions

We value your feedback and are continuously improving the WeSub Teach experience. If you have ideas, suggestions, or feature requests, we'd love to hear from you.

Thank you for being part of the WeSub Teach community and for supporting students and schools through your important work.